Our client is seeing to employ a Operations Coordinator in Somerset West:
Key Requirements:
- PA support to both Directors
- Planning, booking and coordinating travel arrangements.
- Manage diary.
- Company vehicle maintenance and licensing.
- Compiling and updating salary timesheets and leave applications for approval.
- Welcoming visitors and providing PPE where applicable.
- Ensuring that visitors/contractors entering the manufacturing or laboratory areas complete relevant questionnaires and are approved to visit.
- Assisting walk in customers/suppliers.
- Assist with booking of customer sales orders.
- Following up on outstanding orders, placed and closing orders were not required.
- Liaison between the front desk, admin office and the manufacturing areas.
- Booking collections and deliveries with designated courier company.
- Answering the telephone and relaying messages.
- Oversee the housekeepers cleaning file and completion of related paperwork.
Our client is seeing to employ a Recon Lead in Somerset West:
Purpose of the Role
We are looking for an efficient and dynamic individual who wants to grow in a fast-paced environment with a similar-minded team. Someone who combines their analytical abilities with teamwork to complete tasks and reach their goals together.
This person will be responsible for running the daily sales and banking reconciliations function of the company and leading a team of reconciliation clerks.
Key performance areas
- Ensure the reconciliation processes are performed accurately and efficiently.
- The reconciliation function includes but is not limited to the reconciliation of:
- Bank accounts
- Sales clearing accounts.
- Cash & card deposits
- E-Commerce accounts (Uber, Mr Delivery, etc.)
- Voucher transactions
- Alternative merchant transactions and accounts
- Oversee automated reconciliation systems and resolve exception reports.
- Liaise with other departments/teams when required.
- Processing of month-end journals where necessary
- Recommend process improvements where necessary.
- Perform additional reconciliation & ad-hoc duties as and when required.
Core competencies:
- Adhering to principles and values
- Excellent analytical and problem-solving skills
- Sound time management skills and deadline-driven
- Ability to work accurately, with attention to detail.
- Strong communication skills, both written and verbal
- Ability to adapt and willingness to learn.
- Tact, diplomacy, and discretion
Knowledge and Skills:
- Advanced knowledge of Excel
- Basic understanding of banking and e-Commerce platforms
Qualification
- Grade 12 or NQF 4 Certificate
- Additional Diploma/ certificate in the finance field will be advantageous.
Experience
- Minimum of 2 years’ experience in a similar role
- Previous Accounting Exposure
Retail experience will be advantageous.
Our client is seeing to employ a Operations Manager in Somerset West:
Key Requirements:
- Internal sales – Sales support to shop and field sales rep.
- Manage service/ sales desk.
- Managing database for servicing schedules.
- Scheduling deliveries, servicing, and installations for service vehicles.
- Managing delivery drivers and service, installation technicians
- Optimising efficiency, productivity and profitability.
- Control of operations.
- Stock control – GRV stock onto system when received.
- Great telephone manner required.
- Energetic team player.
- Excellent admin skills
- Must be a great Multitasker and be able to work efficiently.
- Technical aptitude advantageous.
- A passion for providing excellent service.
- Strong IT skills.
- Digital marketing and creative design advantageous.
Our client in the hospitality industry is seeing to employ a Front Office Manager in Stellenbosch, Helderberg:
Responsibilities:
- Able to carry out and complete all duties responsible of a guest relations officer, night auditor and duty manager
- Ensure that all guests needs and complaints are responded to quickly and efficiently
- Brief all colleagues daily in relation to VIPs, sit inspections, specific functions and any other relevant important information for the day
- Keep in constant communication with relevant departments
- Co-ordinate and prepare staff rosters to ensure adequate coverage in guest relations
- Maintain appropriate standards of conduct, uniform, language and grooming of all staff
- Ability to handle all disciplinary actions
- Ensure monthly meetings are held
- Conduct regular petty cash checks/end of month reconciliations
- Ensure that all current SOPs are being followed and amended if needed
Requirements:
- Hospitality qualification (diploma/degree)
- Preferably 3 – 5 years management experience
- Good basic computer & administration skills • Fluent in English
- Ability to work independently and under pressure
- Excellent interpersonal- & communication skills
- Excellent people skills
- Strong customer/guest service orientation
- Ability to maintain a professional working relationship with all departments
- Comfortable in dealing with very distinguished clientele
- Must be well-presented & enthusiastic
- Flexibility and Accountability
Our client is seeing to employ a Receptionist in Somerset West:
Main Responsibilities:
• Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;
• Engage with guests providing information related to the estate, the facilities & experiences;
• Conduct estate tours with guests;
• Operate telephone and switchboard service for all calls;
• Refer calls & provide assistance to the appropriate person depending on the nature of the call;
• Maintain a register of bookings and reservations and communicate with the Security department;
• Compile and update data related to the area of activity;
• Complete and distribute information that needs to be communicated around the estate;
• Correct and update electronic telephone directory;
• Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;
• Keep management informed of all concerns that guests raise;
• Ensure all lost property is handed and signed over to the security manager.
Main requirements:
• Grade 12, hospitality certificate will be a plus;
• Preferably 1- 2 years previous reception/switchboard operator experience;
• Excellent telephone etiquette and customer-service skills;
• Fluent in English with excellent written & oral communication skills;
• Able to work in a team;
• Good computer skills (word, excel, outlook);
• Strong organizational skills and attention to detail
• Availability to work within Hospitality operating hours (e.g. evenings, public holidays, weekends);
• Comfortable in dealing with very distinguished clientele;
• Must be well-presented and have an enthusiastic personality.